REFUND/CANCELLATION POLICY
ORDER CANCELLATION POLICY
ORDERS PLACED ON COMICTRADERS WEBSITE CAN BE CANCELLED FOR 24 HOURS FROM THE TIME OF PURCHASE AS LONG AS THE BOOKS ON THE ORDER HAVE NOT PASSED THEIR FINAL ORDER CUTOFF DATE
CANCELLATION REQUESTS MUST BE RECEIVED IN THE 24 HOUR OR 1 DAY WINDOW PERIOD
THERE ARE 2 WAYS TO REQUEST A CANCELLATION
THE BEST WAY IS TO MESSAGE COMICTRADERS THROUGH FACEBOOK MESSENGER WITHIN THE 24 PERIOD IF YOU WISH TO CANCEL AN ORDER
THE SECOND OPTION IS TO SEND A EMAIL REQUEST TO STEVESTE123@HOTMAIL.COM WITHIN THE 24 HOUR PERIOD
- NO CANCELLATIONS WILL TAKE PLACE ON ANY ITEMS AFTER THERE FINAL ORDER CUTOFF DAYS
- ALL RATIOS ARE FINAL SALE ITEMS THERE IS NO OPTION TO CANCEL RATIOS AFTER THEY HAVE BEEN PURCHASED AS WE ORDER
You can always contact us for any question at steveste123@hotmail.com. or TEXT 403-805-3944
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Comic Traders always makes it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.