REFUND/CANCELLATION POLICY

ORDER CANCELLATION POLICY

ORDERS PLACED ON COMIC TRADERS WEBSITE CAN BE CANCELLED FOR 7 DAYS FROM THE TIME OF PURCHASE

COMIC TRADERS HAS SPECIAL SOFTWARE SET UP SO CUSTOMERS CAN EDIT AND CANCEL ORDERS ON THERE OWN FOR 7 DAYS FROM THE TIME OF PURCHASE 

YOU MUST HAVE AN ACTIVE ACCOUNT WITH COMIC TRADERS TO USE THIS FEATURE

PURCHASES MADE WITHOUT AN ACCOUNT WILL BE CANCELLED IF REQUEST IS SENT TO STEVESTE123@HOTMAIL.COM WITHIN THE 7 DAY PERIOD

AFTER THAT TIME CUSTOMERS MAY REQUEST TO CANCEL THERE ORDER BUT THERE ORDER CANCELLATION IS AT THE DISCRETION OF COMIC TRADERS MANAGMENT - NO CANCELLATIONS WILL TAKE PLACE ON ANY ITEMS AFTER THERE FINAL ORDER CUTOFF DAYS

You can always contact us for any question at steveste123@hotmail.com. or call 1-403-796-3383


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Comic Traders always makes it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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